Sccope Blog

The Sccope WAP site m.sccope.com and Sccope mobile applications downloaded or pre-installed to your mobile device (“Sccope Mobile”) are operated by Cogenta Systems Limited, trading as Sccope, a company registered in England, and whose registered address is 51 Queen Anne Street, London W1G 9HS (“Sccope”, “we”, “our” and “us”). We are committed to protecting your privacy and this privacy policy explains how we collect information, what we do with it and what controls you have.

Use of data by retail partners

If you request a product through Sccope Mobile, your contact information, credit or debit card details and delivery information will be passed to the retailer in question.  Please consult the retailer’s privacy policy to find out how they will use your information.

Your consent to this privacy policy

By using Sccope Mobile and the services you consent to the collection and use of your information by us in connection with Sccope Mobile. If we decide to change our privacy policy, we will post changes on our WAP site or otherwise communicate the changes to you so that you will be aware of what information we collect, how we use it and under what circumstances we disclose it in accordance with applicable data protection legislation. If you do not consent to any changes to our privacy policy and as a result you would like us not to use or hold your information in accordance with the revised terms, you may instruct us to delete your information by sending an e-mail to feedback@sccope.com

Personal information we may collect from you

If you wish to purchase a product listed on Sccope Mobile you may make an order request. In doing so you will be required to register with us. To do so you will need to set up a username and password, provide your mobile number, name, email address and postal address.

We shall also provide you with a separate page, operated by a third party payment processing company (currently Pay-Thru Limited), for you to enter your credit or debit card details.  Unless you order alerts, updates or enhanced content directly from Sccope (see following paragraph for details), we at Sccope will not have access to your credit or debit card information – they will be collected and used by our payment processing company and the retailer.

We may also allow you to register for updates relating to the fluctuation in price of products you are interested in by way of RSS feeds, emails, SMS messages, push technologies to mobile devices or in some other manner (as you may select) for which we may or may not charge you a fee. If you register to receive updates or enhanced content we may charge you a fee for which your consent will be obtained in advance. We shall retain copies of the details you submit when you register with us for the purpose of sending you updates and shall process any charges for such update services using the card details you have provided the third party payment processing company.

We may ask for similar information at other times, such as when you reply to surveys, or enter promotions.

How your information will be used

We will use the information you provide to: (a) enable us to process your registration and to provide you with the services and information offered through Sccope Mobile and which you request; (b) confirm receipt of any order request you make/or enhanced product content (such as independent reviews); and (c) provide and charge you for any update alert or enhanced content service which you request.

We may use the information you provide to: (a) carry out internal research on how Sccope Mobile is used (such as the age and location of our users); and (b) send you promotional SMS and emails, where you consent to receiving them.  See MySccope Settings for how to unsubscribe from Sccope promotional communications.

Cookies and other non-personal information

When you visit Sccope Mobile, we may automatically collect non-personal information about you, such as product search which is automatically recognised by our servers. You cannot be identified from this information and it is only used to assist us in providing an effective service through Sccope Mobile and to collect broad demographic information for aggregate use.

Sccope Mobile uses cookies to store certain information. You can erase or block cookies if you want to (your help screen or manual should tell you how to do this), but certain services may not work correctly or at all if you set your browser not to accept cookies.

Advertiser cookies

Although we do not at present, we may in the future decide to use third-party advertising companies to serve ads on our behalf. If we do, these companies may employ cookies and action tags (also known as single pixel gifs or web beacons) and other technologies to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Disclosing any of your personal data to third parties

Partners, advertisers, sponsors and other third parties: We may disclose aggregate statistics about visitors to Sccope Mobile to describe our services to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personal information.

Third party service providers: Under protection of confidentiality agreements, we may use third parties to provide services and manage our WAP site and applications and relationships with you. These may include purchase and order fulfilment, credit card processing, and other customer services. Third-party processors and providers will be given access only to that information needed to perform their support functions, and are prohibited from using it for other purposes.

Retailers: In order to process any order request you agree that we may disclose your personal information to the retailer you wish to purchase the product from. The payment details you provide will be processed by a third party payment processing company.  Please consult the retailer’s privacy policy, which will be made available to you, to find out what uses they will make of your information.

Reorganisation: In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.

Legal issues We may disclose your personal information if required to do so by law or order of the court or if we believe that such action is necessary to prevent fraud or cyber crime or for the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings) or for the purposes of obtaining legal advice or to protect us, our affiliates, our website or the rights (including the rights of privacy, confidentiality and reputation), property or personal safety of any person.

MySccope settings

You can tell us not to contact you with information regarding our products and services or to share your details with third parties so that they can send you information regarding their products and services, either at the point such information is collected through Sccope Mobile (by checking or un-checking (as directed) the relevant box), or by amending your preferences in the “MySccope” section of Sccope Mobile where this feature is available or by sending an e-mail to feedback@sccope.com..

Security

We place great importance on the security of our users personal information. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it. You should bear in mind that submission of information over the Internet or mobile networks is never entirely secure.

Users 16 and under

If you are aged 16 or under, you must get your parent/guardian’s permission before you upload personal information to Sccope Mobile. Users without this consent are not allowed to provide us with personal information. Please note that, if you are aged 16 or under, we will not share your personal details with third parties, unless your parent/guardian has expressly consented to this disclosure. If you are under 12 then please do not use or submit information to Sccope Mobile.

Contacting us

If you have any questions about this privacy policy or the practices of Sccope Mobile, you can contact: feedback@sccope.com